Job Postings

We’re looking for a Tech Support Volunteer to help keep our systems running smoothly. This role supports staff by handling regular tech maintenance and assisting when urgent issues pop up. This is a hands-on, practical role. We are looking for someone with experience in a wide range of systems and tools who needs to be comfortable troubleshooting, learning systems, and solving problems. This role may require multiple people with expertise in separate areas.

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What you’ll help with:

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Planned / Ongoing Support
● Routine hardware and software updates
● Computer troubleshooting (Windows & Mac)
● Printer driver installations
● User account setup and password resets
● Antivirus installations and maintenance
● Tracking hardware and planning replacements

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Urgent / As-Needed Support
● Troubleshooting system outages or failures
● Internet, Wi-Fi, or network issues
● Phone or VOIP system problems
● On-site or remote help when staff are stuck

Systems you may work with
● Google Workspace & Microsoft 365
● Cloud tools (Slack, Zoom, Adobe)
● Square & donation platforms
● Website tools (Webflow, widgets, hosting)
● Security systems (doors, cameras, alarms)
● Valley Fiber Internet, Wi-Fi, and VOIP phones
● Bit Defender AntiVirus

Who this is a good fit for:
● IT professionals looking to give back
● Tech-savvy retirees
● Students or early-career IT workers building experience
● Anyone who enjoys problem-solving and systems thinking

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● Recruit volunteers and match their skills and interests with opportunities.

● Coordinate screening, orientation, training, and schedules.

● Provide ongoing guidance and support to volunteers.

● Plan volunteer appreciation activities and gather feedback.

● Build relationships with schools, businesses, churches, and community groups.

● Maintain volunteer records, track service hours, and report on volunteer contributions.

● Update volunteer resources and procedures to support safe, consistent service.

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● You are patient & approachable, taking time to get to know volunteers  

● You enjoy matching people’s strengths and  interests  with roles where they can thrive.

● You confidently invite people to volunteer and accept a “no” graciously, without taking it personally.

● You build relationships that help volunteers feel valued, supported, and comfortable asking questions.

● You stay flexible and calm when schedules change or volunteer spots are hard to fill.

● You take initiative while working closely with staff to understand their needs and find suitable volunteers.

A high school diploma or equivalent is required. Related education in social work, human services, or a similar field or equivalent practical experience is preferred.

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